Sending money to prisoners

From 2nd November 2020 there will be changes to the way prisoners can send and receive money. 

The best way to send money fast, free and safely to someone in prison is using your Visa, Mastercard or Maestro debit card. It keeps everyone who works and lives there safe.

You need:
• prisoner number
• prisoner date of birth

Then send money online at www.gov.uk/send-prisoner-money

If you don’t have a bank account, pick up the leaflet ‘How to set up a basic bank account’.

If you can’t go online, from 16 September 2020, you can apply for an ‘exemption’ so you can keep posting money to your loved one in prison. Talk to staff in our visitors centres or pick up an exemption request form.

So remember, from 2 November 2020, unless you have an ‘exemption’ from the governor, you can no longer send:
• money by bank transfer
• money by pre-paid debit card
• cash, cheques or postal orders

There are also a number of other changes to the rules about banking arrangements for prisoners:

  • Money must be sent in via the Money to Prisoners Portal online.
  • There will be some people who are exempt from having to use the portal, including those who are unable to open a bank account and/or have no debit card, and those who have no access to the internet. For these senders, HMPPS will ask for evidence and some other documentation to get clearance for sending cheques, postal orders or cash.
  • Senders must be on the prisoner’s P-NOMIS list.
  • Prisoners will be able to hold up to £900 in total across their private, spends and savings accounts (with some exemptions in place)
  • Prisoners must apply for funds to be sent out to family and friends using a cash disbursement application form and must include the reason for the disbursement.
  • Prisoners will be able to send up to £50 to one person per week, with maximum disbursements of up to £250 per week. Any amounts requested over these limits must only be processed subject to approval by the Governor/ Director. Exemptions are in place.