Through the Gate

The Nepacs’ Through the Gate service has been developed in partnership with Durham Tees Valley Community Rehabilitation Company (DTVCRC) and Northumbria CRC.

Supporting prisoners on release

Our Through the Gate teams at HMP Durham, HMP Holme House and HMP&YOI Low Newton visitor centres provide a base for the CRC staff to meet with offenders (from County Durham and Tees Valley) on their day of release from prison for their first CRC appointment.  This offers a chance for the first appointment to be completed straight away, and enables focus to be given to other vital activity such as securing accommodation or other services that will support a successful resettlement in to the community.

Our Through the Gate team at HMP Northumberland and the prisons above also provide a base for a service for prisoners on their day of release, directly outside the prison and with the help of partnerships with other voluntary organisations we are able to provide release packs which can include toiletries, warm clothing and food bank vouchers if applicable.

Supporting families with release

Our Through the Gate workers are also on hand to offer support and practical information to families in preparing for release and on the day of release.

The team work with families preparing for release of their relative to offer practical and emotional support – which may include advice around housing, family issues, relationships, communication difficulties and also understanding such things as licence conditions, ROTL, curfews etc.

On the day of release, our workers will greet families who are waiting for their relative to be released, offering somewhere comfortable to wait, refreshments and any information or support they may need. This may include signposting to other support services, such as housing associations, local food or clothing banks etc.

We have also developed a useful guide for families/friends preparing for release (called re:settle) and a programme called re:connect, which provides an opportunity for families and prisoners to come together to discuss issues and concerns about release and resettlement. Find out more HERE.

If you or your family are preparing for the release of a loved one from one of the seven prisons in the north east and would like some advice, information or just someone to talk to, then please get in touch with your prison visitors’ centre or ask a member of staff next time you visit.