Social visits to restart at HMP Durham

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We are delighted to announce that social visits (face to face) in HMP Durham are restarting on 17 September 2020.

Please be aware the booking process is changing. Going forward it will be up to the prisoner to request a visit. The booking team will then contact the chosen visitor to confirm the visit date/time.

Please note that a prisoner will not be able to receive a visit within the first 14 days of their arrival at the prison.

The booking line number (01913323417) is now out of service and any queries should be sent to or alternatively call the Visitor’s Centre on 01913323676.

For more information about the new procedures and safety measures that have been put in place please visit the Nepacs website HERE.